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Fraud Alert: Unemployment Scam Targets Massachusetts Claimants

We have seen an increase in fraudulent unemployment claims in Massachusetts.  Criminal organizations who have obtained stolen personal information from earlier national data breaches have been attempting to file large amounts of illegitimate unemployment claims through the Massachusetts Department of Unemployment Assistance (DUA) system.  This is part of a national unemployment fraud scheme.

If you or a family member have been impacted by this scheme, you are urged to utilize the Department of Unemployment Assistance fraud contact form at or call the DUA customer services department at 877-626-6800. This phone number is experiencing long delays, so you may want to report your issue using the fraud contact form first. You may also report the issue to the UI Program Integrity Department at  

After reporting the fraudulent activity to the DUA, please also report the issue to your employer.  This will help your employer become aware of the incident in case the DUA contacts them.

If you haven’t done so already, now may also be a good time to set up credit freezes with the three main credit bureaus:


Please contact your RINET relationship advisor if you believe a false unemployment claim was filed with your identity.  We can help guide you in reporting the issue and can help monitor any of your accounts to which we have access or manage.